Privacy Policy

Privacy Policy

At Prayer Wheel, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or communicate with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when using https://prayer-wheel.com/.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Create an account on our website

• Place an order

• Contact us through our website

• Subscribe to our newsletter or promotional communications

• Submit an inquiry, review, or other form

• Communicate with our customer service team

Depending on how you use our website, the information we may collect includes:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Country and postal/ZIP code

• Order and purchase information

• Account information

• Information you provide when contacting us

• Any other information you voluntarily submit to us

Payment Information

When you make a purchase, payment information may be processed directly by our third-party payment providers.

Prayer Wheel does not intend to store or retain your complete credit card, debit card, or other payment card details on our website. Payment information is handled by the applicable payment processor according to its own privacy and security policies.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Confirm and manage your purchases

• Arrange shipping and delivery

• Communicate with you regarding your order

• Provide customer support

• Respond to your questions and requests

• Process returns, exchanges, or refunds

• Improve our website, products, and services

• Maintain and improve website security

• Prevent fraudulent or unauthorized transactions

• Maintain records required for business and legal purposes

• Send promotional emails or updates when you have given permission to receive them

• Comply with applicable laws and legal requirements

We only use your personal information for legitimate business purposes and to provide the services you request.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted third-party service providers when necessary to operate our business and provide services to you.

These may include:

• Payment processing providers

• Shipping and delivery companies

• Website hosting providers

• E-commerce and website service providers

• Email and communication service providers

• Analytics and website performance services

• Fraud prevention and security services

• Professional, legal, accounting, or regulatory service providers where necessary

These service providers may only receive the information reasonably necessary to perform the services they provide.

We may also disclose information where required by law, legal process, court order, government request, or where necessary to protect our rights, customers, website, or business.

4. International Customers and Data Transfers

Prayer Wheel may sell and ship products to customers located in different countries.

When you place an international order, certain information such as your name, shipping address, phone number, email address, and order details may need to be shared with shipping, payment, customs, or other service providers in order to complete your transaction.

Your information may therefore be processed or stored in countries other than the country in which you live.

By using our website and placing an order, you understand that such transfers may be necessary to provide our services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and provide a better browsing experience.

We may use cookies to:

• Keep products in your shopping cart

• Remember your preferences

• Maintain your shopping session

• Understand how visitors use our website

• Improve website functionality and performance

• Help with website security

• Analyze website traffic

• Support marketing and advertising activities where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the shopping cart, checkout, account features, or other parts of our website.

6. Website Analytics

We may use analytics tools to understand how visitors interact with our website.

These tools may collect information such as:

• Pages visited

• Browser and device information

• Approximate geographic location

• Referring websites

• General website usage information

• Date and time of visits

This information is generally used to understand website performance and improve our products and services.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address to send you:

• New product announcements

• Special offers

• Promotions

• Website updates

• Other information related to Prayer Wheel

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional emails, such as order confirmations, payment confirmations, shipping updates, and other service-related communications, may still be sent when necessary to complete or manage your order.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill your orders

• Provide customer service

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Comply with legal, accounting, tax, and regulatory obligations

• Enforce our agreements and protect our legal rights

When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain uses of your personal information

• Withdraw consent where processing is based on consent

• Request information about how your personal information is used

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is intended for general audiences and is not directed toward children.

We do not knowingly collect personal information from children without appropriate authorization where required by law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external websites.

These third parties have their own privacy policies and practices.

Prayer Wheel is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

13. Fraud Prevention and Legal Compliance

We may collect, use, and share information when reasonably necessary to:

• Detect and prevent fraudulent transactions

• Protect our customers and business

• Investigate unauthorized activity

• Enforce our website terms and policies

• Comply with applicable laws and regulations

• Respond to lawful requests from government authorities

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through our website.

For privacy-related inquiries, please use the contact information provided on our Contact Us page.

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By using our website, you acknowledge that you have read and understood this Privacy Policy.